Privacy

vbr Lawyers Privacy Policy
 
YOUR PRIVACY
We are committed to protecting your privacy at all times.

CONSENT
You are not obliged to disclose personal or sensitive information about yourself or your contact details when you visit our website. By voluntarily providing us with any personal information, you consent to us using this information to assist you with your enquiry and to offer any of our services that may be relevant to you.

PERSONAL INFORMATION WE COLLECT
The personal information that we collect and hold about you, depends on your interaction with us.
Generally, we will collect, use and hold personal information for the purposes of:providing services to you or someone else you know; providing you with information about other services that we offer that may be of interest to you; facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new or improved services.

CLIENT
When you become a client of vbr Lawyers Pty Ltd, we collect all information necessary to assess, protect and advance your legal matter. We are required by law to keep this information for seven years once your case is closed.

WEBSITE
We collect website activity statistics such as number of visitors, pages visited, time and date of visit and where you accessed our website from, so that we can make informed decisions relating to improving our website and the service we deliver. This information is anonymous and doesn’t identify a person.

When you visit our website, a cookie is placed on your computer which is later used to display advertising on other websites you may visit.
The cookie does not contain personal information that can identify you, but may contain information about the page you visited on our website. If you do not wish for this to occur, you can remove cookies from your computer, by following the standard procedures for your internet browser to do so.

THIRD PARTY DISCLOSURE
We may disclose information to third parties when outsourcing services, such as data storage, debt collection, bulk distribution and mailing, direct marketing, technology support services and obtaining expert help from consultants to improve our services.
We have contractual agreements with our service providers to protect your information up to the same standards as if we stored the information ourselves and to prevent them using the information we provide for any purposes than our own.

LEGAL OBLIGATION TO DISCLOSE
There are times when we will be required by law to disclose any personal information we have about you, such as in the instance of an investigation into bankruptcy, counter-terrorism, fraud, taxation etc.

YOUR INFORMATION
We take all reasonable steps to ensure that information we collect, use or disclose is accurate, complete, up-to-date and securely stored.
We strive to protect your personal information from misuse, loss and unauthorised access; however, we cannot guarantee security.
You can access your personal information held by vbr Lawyers by making a written request to the address:
vbr Lawyers Pty Ltd – Privacy Policy Enquiry: –
6/661 Oxley Road Corinda QLD 4000

For clients, you should contact either John Vandeleur, Greg Black or Sean Ryan who are the Legal Practitioner Directors of the firm: –
john@vbrlaw.com.au;
greg@vbrlaw.com.au;
sean@vbrlaw.com.au

In some circumstances, we are permitted to deny your request for access, or limit the access we provide.
Please contact us at the above address if you also:
believe the personal information we hold about you is inaccurate or out-dated
would like us to de-identify your personal information submitted through this website

FAILURE TO PROVIDE INFORMATION
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Google Rating
5.0
Google Rating
5.0
vbr Lawyers
5.0
Based on 21 reviews
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Brad Alexander
Brad Alexander
11:25 25 Nov 20
Greg, Emma and the team did a fantastic job, very professional & thorough. They were happy to explain each stage of the... process and break down the jargon. I would highly recommend the team at VBR Lawyers.read more
Caroline Neves da costa
Caroline Neves da costa
12:55 08 Oct 20
I can not recommend Beth and the rest of the team at VBR Lawyers enough. They showed authentic care for me and made me... feel comfortable at all times.read more
adam thomas
adam thomas
19:52 03 Sep 20
Very professional team went above and beyond would highly recommend them to anyone who needs an injury lawyer!!!
William Crick
William Crick
12:32 08 Jul 20
I highly recommend Greg and the team from vbr lawyers, for the great professional and personal service, they went above... and beyond all expectationsWill definitely use them the next time they’re neededread more
Cath Beavis
Cath Beavis
23:13 16 Jun 20
A very smooth process - a big thank you to Zach, Beth and the team. Very professional service and I would highly... recommend vbr lawyersread more
William priest
William priest
04:50 29 May 20
You will not find a more professional ,caring and supportive law firm anywhere. Many thanks to Greg , Ray and the team... at VBR law for everything you have done. I cannot thank you enough for your support.read more
Kate Barrell
Kate Barrell
23:42 19 Mar 20
I can’t speak highly enough of Zach and the team at VBR. They took on my case after another law firm stuffed it up,... and I had been turned away by other firms as a result. They were professional, caring and supportive throughout, keeping me up to date the entire journey. They achieved a result that far exceeded our expectations. These guys care about what is ‘right’. They put their heart and soul into it for me. Completely grateful to have them on my side. .I thoroughly recommend them.read more
Michael Amadio
Michael Amadio
06:29 14 Nov 19
Greg and Ray were very professional and thorough with handling of my claim. Staff, Eleanor and Caitlin, were very... helpful with handling and redirecting my queries both over the phone and via email. Highly recommended.read more
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